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Compensation for Friday

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Compensation for Friday

  • Will I receive compensation for my festival ticket?
  • When is the deadline to submit the compensation request?
  • I haven’t received the form by email yet, what should I do?
  • I’ve chosen the refund, when will I receive my money back?
  • I’ve chosen to transfer my tickets to 2024, when will I be able to redeem my ticket?
  • I’ve chosen to receive a credit to purchase new tickets for 2024. How will it work?
  • Will I receive a refund for my Add-On on Friday October 13?
  • Do I have to request a manual refund for my online top-up for Friday October 13?

Will I receive compensation for my festival ticket?

  • Updated November 13, 2023 15:36

Yes, all customers who were affected by the festival cancellation on Friday, October 13, 2023 will be eligible for compensation.

Options vary depending on your ticket type. Click here to see the compensation options for your ticket.

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  • Will I receive a refund for my Add-On on Friday October 13?
  • Do I have to request a manual refund for my online top-up for Friday October 13?
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